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Smart Lead Recovery
About

About Smart Lead Recovery

Smart Lead Recovery builds and runs AI phone receptionists for plumbing contractors in the United States. One trade, one product: a receptionist named Riley that answers your phone in two rings at any hour, answers real questions about your work, and books the job into your calendar. We charge $500 to set it up and $500 a month, and we refund all of it if it does not make you money in month one.

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What we do

One trade, one product.

We work with plumbing companies, usually somewhere between two and twenty trucks. That is a narrow market on purpose. A receptionist that has to be plausible for a dentist, a law firm and a plumber ends up generic at all three, and generic is exactly what a homeowner with water coming through the ceiling notices.

So we learn one shop at a time. What you charge for a call-out, which towns you cover, which brands you will and will not work on, what you want done at 2 AM when someone smells gas. We write it up, you approve it, and nothing goes live until you have rung it yourself and liked what you heard.

After that we do not disappear. Every week we go through the call log with you and tighten what it says, because the first version is never the right one and a receptionist nobody maintains slowly stops sounding like your business.

Why the guarantee

We get paid when the phone does.

Matthew Urczyk
Matthew UrczykFounderLinkedIn

Most of the shops we ring have been sold software before, and most of it is still sitting there unused. Somebody installed something clever, sent an invoice, and moved on. We did not want to be the next one of those, and saying so is cheap — anyone can claim they are different.

So we tied our side to yours instead. If the jobs it books in month one are not worth at least $3,000 to you, you get every dollar back, setup included. That means the only version of this that works for us is the one that works for you first, and it means we would rather find out in month one than in month six.

Avoiding a mix-up

Who we are not.

Our name is close to a few others, so to be unambiguous: we have no connection to SMART Recovery, the addiction-recovery organisation. The word “recovery” here means recovering sales leads — the phone calls a business misses and never hears about again.

We are also unrelated to Website Lead Recovery and to SmartRecover, which are separate companies working on different problems. If you were looking for any of those, you are on the wrong site and we would rather you found that out in the first paragraph.

Contact

How to reach a person.

Email hello@smartleadrecovery.com and a person answers, or ring the demo line at the top of this page and talk to Riley first — which is what most people do, and honestly what we would do.

If you would rather look at the commercials before speaking to anyone, the pricing page has the whole thing with nothing held back, including the situations where we would tell you not to buy.

Straight answers

Questions about the company.

  • Smart Lead Recovery is a US company that builds and runs AI phone receptionists for plumbing contractors. The receptionist answers the phone around the clock, answers callers' questions about pricing and service area, and books jobs into the contractor's calendar or dispatch software. It costs $500 to set up and $500 a month.

  • No. SMART Recovery is an addiction-recovery organisation and has no connection to this company. The "recovery" here refers to recovering sales leads — phone calls a business misses and would otherwise lose. We are also unrelated to Website Lead Recovery and to SmartRecover, which are separate businesses with similar names.

  • Plumbing contractors in the United States, typically running between two and twenty trucks. That is a deliberate limit: the receptionist is trained on one trade's vocabulary and call patterns, and doing that well for plumbing is worth more than doing it approximately for everyone.

  • If the jobs the receptionist books in your first month aren't worth at least $3,000 to you, we refund the full $1,000 — setup included. You have 45 days to ask, and it takes one email. The full terms are on the terms page.

  • We work with plumbing companies across the United States and operate remotely rather than from a storefront. The fastest way to reach a person is the demo line or hello@smartleadrecovery.com.

The demo line is the shortest introduction.

You will learn more about whether we are worth talking to in sixty seconds on the phone than from anything else on this page.